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Merchandise Service Center Associate- Part Time

Company Name:
Footlocker
Job Descriptions:
Eastbay, a world wide leading supplier of athletic footwear and apparel, is looking for a Merchandise Service Center Associate. We're looking for someone who understands what it takes to be a winner. Sneakers, apparel and equipment are the skin we present to people. That's who we are and we want you to bring that to life for us. Are you prepared to win?
As a Merchandise Service Center Associate, you'll be working in our Call Center, communicating with our customers and other Eastbay/Footlocker's business units on a daily basis.
A Merchandise Service Center Associates is responsible for:
- Facilitating inbound and outbound telephone calls, and greeting customers and resolving customer and store inquires in a efficient and professional manner.
- Work with open orders, reporting and ensuring orders are fulfilled or re-assigned in a timely fashion.
- Assist customers in product selections and enter related information into the computer database.
- Additional and/or similar customer service related duties as assigned.
Hours Available
Part Time:
1st and 2nd shift availability. Part-time hours are flexible! We require a minimum of 15 hours per week including 6 hours of availability every weekend (Morning, afternoon and evening availability).
Required Experience:
What we look for:
- Intermediate or higher level of typing skills
- Excellent verbal and written communication skills
- Great phone skills
- Great customer service skills
- Ability to multi-task with keyboarding and phone skills required
Required Experience:
What we offer:
Increased Wages - Starting out Part Time at $8.50/Hour, with an opportunity to make an additional $2.00/Hour with Premium Pay!
30% discount off of all products
Flexible part time scheduling
Casual dress attire to compliment a fun and relaxing work environment
Fully equipped break room with refrigerator, microwaves, vending machines and free coffee
Two flat screen t.v.'s in our break room playing sports 24/7 and a listing of our open positions
Opportunity for advancement within the company for both part time and full time employees
A referral bonus program where we actually pay you to refer your friends
Fun/free perks: Holiday events, food days, give aways, prizes and themed events
Prepare to Win
Keyword: Merchandise Service Center Associate
From: Foot Locker, Inc.

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