Customer Service Representative Community, Social Services & Nonprofit - Oshkosh, WI at Geebo

Customer Service Representative

3.
6 Oshkosh, WI Oshkosh, WI Full-time Full-time $40,000 - $50,000 a year $40,000 - $50,000 a year Customer Service Representative Job
Summary:
Are you passionate about making a positive difference in customers' lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? If so, apply today!
Job Description:
Join the Eric Soda Agency LLC with American Family Insurance! We are a fast-paced insurance office looking to grow our team.
As a customer service representative, you will be responsible for:
Communicating with clients and navigate their personal insurance needs.
Build and maintain strong relationships with clients, carriers, Agent Owners Handle client's needs for coverages, claims, and accounting/billing.
Prepare applications, proposals, and marketing items for existing and new business.
Assist with client management system and support administrative tasks and marketing projects.
Identify opportunities to promote and enhance coverage based on the client's needs.
Understand complex exposures including specialty product lines.
Strong abstract reasoning ability Organize and prioritize workflows for assigned book(s) of business.
Provide expert professional support to our Agent Owners and help grow and retain business.
What We Offer:
Growth and advancement opportunities -- we're a highly stable company in a highly stable and growing industry.
Competitive hourly wage from $18/hour plus bonus and commission opportunities 401K with match Long Term Disability Short Term Disability Access to leading recognized carriers across our lines of business.
Paid time off.
Flexible Work Schedule No nights or weekends Qualifications- Required Must be coachable.
Strong phone contact handling skills and active listening Strong attention to detail Excellent analytical skills Ability to quickly change priorities in a fast-paced environment.
Strong organization, time management skills, sense of urgency, and thoroughness Be empathic to clients.
Excellent verbal and written communication skills Very strong interpersonal communication skills Active Property & Casualty Insurance License preferred.
Willing to train the right candidate with excellent customer service, must be willing to get a Property & Casualty Insurance License We believe people are an organization's most valuable asset, and their ideas and experiences matter.
From our CEO to our agency force, we're committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers' dreams in ways never imagined.
The customer service representative is a staff member of the agency and not an employee of American Family Insurance.
Job Type:
Full-time Pay:
$40,000.
00 - $50,000.
00 per year
Benefits:
401(k) 401(k) matching Flexible schedule On-the-job training Paid time off Experience level:
10 years 11
years 2 years 3 years 4 years 5 years 6 years 7 years 8 years 9 years Shift:
Day shift No nights Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Work Location:
In person Join the Eric Soda Agency LLC with American Family Insurance! We are a fast-paced insurance office looking to grow our team.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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